Privacy Policy

1. About this Privacy Policy

This Privacy Policy explains how Shri Shyam Jyotish Darbar (“we”, “us” or “our”) collects, uses, stores and discloses personal information when you visit shreeshyamjyotishdarbar.online, contact us, book an appointment or receive an online Vedic astrology or Vastu consultation. The business is operated by SHRI SHYAM JYOTISH DARBAR LLC.

This policy is intended for visitors and clients worldwide. Applicable privacy laws may provide additional rights depending on your location and our circumstances.

2. Information We May Collect

Depending on how you interact with us, we may collect:

• Contact details: your name, email address, telephone number, country and time zone.
• Consultation details: your enquiry, questions, appointment preferences and information you voluntarily share for a requested service. If relevant to your chosen reading, this may include birth date, birth time and birthplace.
• Booking and payment records: the service requested, appointment history, payment status, transaction references and refund or dispute details. Payments may be processed by third-party providers; do not send full card details or passwords through ordinary forms or email.
• Communications: messages, feedback, complaints and testimonials you choose to provide.
• Technical information: browser and device information, IP address, pages visited, referral information and cookie or analytics identifiers where those tools are enabled.

Please only provide information that is relevant and that you are comfortable sharing. Do not share another person’s information unless you are authorised to do so.

3. How We Collect Information

We collect information directly when you complete a form, message us, request a consultation, make or change a booking, attend a session or submit feedback. Technical information may be collected through server logs, cookies or analytics. We may also receive limited information from service providers supporting bookings, communications, hosting or payments.

4. How We Use Information

We may use personal information to:

• respond to enquiries and provide the consultation or service you request;
• schedule appointments, send confirmations and notify you about changes;
• process payments, manage refunds and maintain business records;
• provide customer support and handle feedback or complaints;
• maintain, secure, troubleshoot and improve the Website and services;
• send promotional messages where permitted by law and any required consent has been obtained;
• comply with legal obligations, address suspected fraud and protect our rights.

5. Consent and Legal Grounds

Where applicable law requires a legal basis for processing, we may rely on your consent, steps taken at your request before entering an arrangement, performance of an agreement, compliance with legal obligations or legitimate interests that do not override your rights. If processing relies on consent, you may withdraw that consent for future processing, subject to legal or contractual limits.

6. Cookies and Analytics

The Website may use essential cookies for security and functionality. Analytics, advertising or other non-essential tools should be disclosed and configured in accordance with applicable consent rules. You can manage cookies in your browser settings, although disabling some cookies may affect website functionality. Please add details of the tools actually used before publication: [insert analytics, advertising and booking tools, if any].

7. Sharing Information

We may share relevant information with service providers that help us operate, such as website hosts, email or messaging providers, booking platforms, payment processors, analytics providers, IT support and professional advisers. We may disclose information where required by law, to address security or fraud concerns, or in connection with a business transfer, subject to applicable law. We do not sell personal information for money.

Before publishing, identify the actual providers and include links to their privacy notices where appropriate: [insert provider names and links].

8. International Transfers

As we offer online consultations internationally, information may be processed or stored outside the country where you live. Privacy protections may differ between countries. Where applicable, we will take reasonable steps required by law to protect information transferred overseas.

9. Security and Retention

We use reasonable administrative, technical and organisational safeguards designed to protect information from loss, misuse, unauthorised access, alteration or disclosure. No online system can be guaranteed completely secure. We retain information only for as long as reasonably necessary for the purposes in this policy, including service delivery, recordkeeping, resolving disputes and meeting legal obligations, and then take reasonable steps to delete or de-identify it.

10. Your Privacy Rights

Depending on applicable law, you may be entitled to request access to or correction of personal information, request deletion, object to or restrict certain processing, withdraw consent or complain to a privacy regulator. Contact us using the details below. We may need to verify your identity and some requests may be limited by law.

11. Children

Our services are intended for adults. If you are under 18, do not submit personal information or book a consultation without the involvement and permission of a parent or legal guardian. If you believe a child has provided information inappropriately, contact us so we can review it.

12. Third-Party Websites

Our Website may link to third-party websites or services. We do not control their privacy practices. Please review their privacy notices before providing information to them.

13. Changes to this Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date and will apply from the date of publication unless stated otherwise.

14. Contact Us

For privacy questions or requests, contact:

Shri Shyam Jyotish Darbar
Email: bharatji@shreeshamjyotishdarbar.au
Legal business name: SHRI SHYAM JYOTISH DARBAR LLC
Business address: 15442 Ventura Blvd., Ste 201-2720, Sherman Oaks, CA 91403